Created: June 1, 2015 Updated: September 24, 2019
1. INFORMATION WE MAY COLLECT
We may obtain certain personal information through our Websites. The types of personal information we may collect include:
a) Contact information you voluntarily provide to us, such as your name, postal address, e-mail address, and telephone number;
b) Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information;
c) Birth date;
d) Online order history;
e) Information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and
f) Other personal information you may provide to us.
In addition, when you visit our Websites, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our Websites, and dates and times of visits to our Websites. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” (also known as an Internet tag, pixel tag, or clear GIF) links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a Website. As the visitor clicks through the Website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an e-mail we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Websites. Please further note that the Websites are not designed to respond to “do not track” signals received from web browsers.
2. HOW WE MAY USE THE INFORMATION WE COLLECT
We may use the information we obtain through the Websites to:
a) Offer and provide products and services to you;
b) Process and collect payments for gift cards;
c) Communicate about, and administer your participation in special events, programs, surveys, contests, sweepstakes, and other offers or promotions;
d) Send information to others if you ask us to do so;
e) Respond to and communicate with you about your requests, questions and comments;
f) Manage your application for employment with the BA Group℠ or any of its member entities and contact you in connection with potential employment opportunities;
g) Process claims we receive in connection with our products and services;
h) Operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services and the Websites; and performing accounting, auditing, billing, reconciliation and collection activities);
i) Perform data analyses and other processing (including market and consumer research, trend analysis, financial analysis, and securing of personal information);
j) Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
k) Comply with and enforce applicable legal requirements, relevant industry standards and our policies.
In addition, we use information collected online through cookies, local shared objects (also known as “Flash cookies”), web beacons, and other automated means for purposes such as: (i) customizing our users’ visits to the Websites, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse the Websites, and (iii) managing our business. We may supplement data we collect through automated means with information about your location (such as your zip code) to provide you with content that may be of interest to you. We also use this information to help diagnose technical and service problems, administer the Websites, identify users of the Websites, and gather demographic information about our users. We may use clickstream data to determine how much time users spend on web pages of the Websites, how users navigate through the Websites, and how we may tailor the Websites to better meet the needs of our users. To identify local shared objects/Flash cookies on your computer and adjust your settings, please visit: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
We may use third-party web analytics services on the Websites, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs, and web beacons to help us analyze how visitors use the Websites. The information collected through these means (including IP addresses) may be disclosed to these analytics providers, who use such information to evaluate use of the Websites. To learn more about Google Analytics and how to opt out, please visit: www.google.com/analytics/learn/privacy.html.
3. INFORMATION WE MAY SHARE
We also may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).
4. HOW WE SECURE YOUR INFORMATION
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. When you submit sensitive information via any of our Websites, your information is protected both online and offline.
Wherever we collect sensitive information online (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify that you are submitting your information securely by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the URL address of the web page.
We also protect your personal information offline. Only employees who have a need to know the information to perform a specific job (for example, billing or customer service) are granted access to your personal information. The computers/servers in which we store personal information are kept in a secure environment.
5. PRIVACY FOR CHILDREN
Our Websites are not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our Websites. If we become aware that we have inadvertently received personal information from a visitor to any of our Websites under the age of thirteen, we will delete the information from our records.
6. YOUR OPTIONS FOR LIMITING THE SHARING OF INFORMATION
We offer you certain choices about how we communicate with you, what information we collect from you, and how you can prevent the sharing of certain information. To ask us to remove your information from our e-mail lists, determine what information we have about you, change/correct any information we have about you, request that we delete any information we have about you, or submit a request, please contact us via the email address or phone number provided below or on the “Contact” or equivalent web page of the particular Website you are visiting.
7. LINKS TO OTHER WEBSITES
Our Websites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with the BA Group℠. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with the BA Group℠, any use of those websites, or the privacy practices of those websites.
9. HOW TO CONTACT US
Bon Appétit Group℠
811 Douglas Avenue, Suite A
Dunedin, FL 34698
Attention: Web Policy Team
Please note that, on occasion, third parties unaffiliated with us may conduct marketing campaigns where they offer gift cards to our restaurants or our other services, which they have purchased separately, as inducements to enroll in their programs, complete surveys, or take other actions. In such cases, requests directed to us to opt out of further communications will not be effective, as we have no control over the activities of such third parties.